Longfellow Guitars Privacy Policy

This privacy policy will explain how Longfellow Guitars uses the personal data we collect from you when you use our website.

TOPICS: 

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

  • WHAT DATA DO WE COLLECT? 

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace and Google Analytics, our website’s analytics providers, to learn about site traffic and activity.

HOW DO WE COLLECT YOUR DATA? 

We collect data and process data when you: 

  • Opt into our e-newsletter.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

HOW WILL WE USE YOUR DATA? 

Longfellow Guitars collects your data so that we can: 

  • Email you with news updates.

  • Monitor how our site is doing

MARKETING 

Longfellow Guitars would like to send you news updates when you opt into the e-newsletter.

If you have agreed to receive marketing, you may always opt out at a later date by clicking the link at the bottom of the email. 

You have the right at any time to stop Longfellow Guitars from contacting you for marketing purposes or giving your data to other members of the Our Company Group. 

If you no longer wish to be contacted for marketing purposes, please send an email to info@longfellowguitars.com

WHAT ARE YOUR DATA PROTECTION RIGHTS? 

Longfellow Guitars would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request Longfellow Guitars for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification - You have the right to request that Longfellow Guitars correct any information you believe is inaccurate. You also have the right to request Longfellow Guitars to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Longfellow Guitars erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Longfellow Guitars restrict the processing of your personal data, under certain conditions. 

The right to object to processing - You have the right to object to Longfellow Guitars processing of your personal data, under certain conditions. 

The right to data portability - You have the right to request that Longfellow Guitars transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@longfellowguitars.com



WHAT ARE COOKIES? 

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

For further information, visit allaboutcookies.org

HOW DO WE USE COOKIES? 

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

WHAT TYPES OF COOKIES DO WE USE? 

There are a number of different types of cookies, however, our website uses: 

  • Functionality - Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

Analytics and Performance Cookies

We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace Analytics, such as traffic sources and unique visitors.

  

Cookie Name

Duration

Purpose

ss_cid

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cookieAllowed

30 days

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

HOW TO MANAGE COOKIES 

You can set your browser not to accept cookies, and this website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

PRIVACY POLICIES OF OTHER WEBSITES 

Longfellow Guitars website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

CHANGES TO OUR PRIVACY POLICY 

Longfellow Guitars keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 January 2021. 

HOW TO CONTACT US 

If you have any questions about Longfellow Guitars’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: info@longfellowguitars.com

HOW TO CONTACT THE APPROPRIATE AUTHORITY 

Should you wish to report a complaint or if you feel that Longfellow Guitars has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. 

Email: dataprotectionfee@ico.org.uk

Address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

SK9 5AF